Ordering guidelines

Please read the following ordering guidelines before placing your order.

  • Please use the latest order form. Before you start, save a copy on your computer to avoid losing you work. 
  • Health publications are free to the public and healthcare providers in limited quantities. Orders with materials over limits require approvals, and cost recovery may apply. Order limits can be found in the Order Form.
  • Quantity guide: (a) Healthcare setting: Maximum 3 month use; (b) Community: Booth display and handouts (e.g. 5 copies, 50 copies); (c) Personal use: 1-2 copies.
  • Stroke assessment and prevention pocket guide requires approval.
  • Commercial companies are asked to make a donation to Heart & Stroke to help offset costs to produce and maintain materials.
  • Description of each health publication is available on the Publications page.
  • Out of stock items: We don’t accept back orders at this point. Please come back and order later.
  • Standard delivery: 5-14 business days depending on delivery location.
  • Questions about ordering or order status: Email or call (416) 489-7111 (ext. 23751).

Last updated: Mar 2020

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