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Senior Manager, Communications

Position:         Senior Manager, Communications
Reports to:     Director, Communications  
Department:   Marketing and Communications
Location:        Toronto Office
Status:            Full time; Permanent

The Heart and Stroke Foundation

Life. We don’t want you to miss it.TM 

That’s why Heart & Stroke leads the fight against heart disease and stroke. Powered by donors and volunteers, we fund life-saving research and help Canadians lead healthier lives. 
Heart & Stroke is a health charity active in communities across the country. We are sustained by the commitment and generosity of more than 100,000 volunteers and more than 1.4 million donors.

The opportunity

As part of a national team, we are looking for a passionate, confident, solution-oriented communications leader to support an assigned national portfolio of foundation work. This professional is expected to understand the annual business goals and strategic plans of each of their internal clients, in order to help anticipate, plan for and implement communication solutions that maximize value to the Foundation.  This position is the first point of contact for client requirements related to Communications and is expected to bring forward broad-based solutions. This role will be responsible for supporting all levels of management on a day-to-day basis.

Key responsibilities

Communications strategy development, planning and execution
Lead development and implementation of multi-dimensional communications plans on a variety of mission, fundraising and corporate communications portfolios (approximately 3-5) to build awareness of the Foundation, strengthen its image and advance mission and fund development work.   
Understand the intersection of communications and marketing, and integrate with marketing strategy, creative services, digital and social media as appropriate
Liaise with and support provincial execution team to ensure needs are met and expectations clear
Protect the Foundation’s position as the credible and authoritative voice on cardiovascular disease
Strengthen the Foundation’s reputation as a leading health charity, with a focus on increasing understanding of the Foundation’s mission, goals, strategies and achievements / outcomes
Support collective and provincial communications colleagues and other foundation teams as appropriate based on skills/expertise and capacity

Counsel and leadership

Provide senior level counsel to foundation teams on communications and reputation management
Coach, mentor, and develop colleagues and volunteers
Integrate volunteers when appropriate to achieve volunteer engagement and operational efficiency
Facilitate meetings with relevant stakeholders to ensure that they are fully informed and appropriately involved
Build, manage, and sustain internal relationships 
Create a productive and supportive team environment with colleagues; provide leadership and guidance
Behave according to the foundation’s values and hold others accountable to do likewise

Budgeting and administration
Report progress regularly to the Director; provide final reports against all portfolio plans with analysis and recommendations
Contribute to the development, implementation and monitoring of systems and procedures necessary to the smooth operation of the communications department
Create realistic budgets to support communications plans, and track spending


Post-secondary degree, preferably in communications, public relations or in a related field, such as journalism
Courses in social media, marketing, advertising, graphic design, digital marketing, content marketing an asset

Experience and Skills 
Minimum of 10 years of progressively senior experience in communications and/or public relations positions
Proven ability to create and implement strategic communications plans that deliver measurable results 
Proven ability to work alongside marketing and digital to develop integrated plans that focus on the strengths of each discipline
Solid understanding of branding and brand management 
Exceptional communications skills: listening, oral, written, presentation
Experience successfully managing issues/crises
Solid understanding of how the media works – traditional, online and social/influencers – and proven ability to create plans and resources that successfully engage these stakeholders
Skilled in a variety of writing forms – i.e. reports, key messages, news releases, backgrounders, fact sheets, tips for consumers, speeches and PowerPoint presentations
Proven ability to organize events and manage logistics as required
Proven ability to influence without authority
Creative and resourceful; able to produce high-quality products with limited resources
Superb “people” and relationship-building skills
Leadership competencies: integrity/credibility; foresight/vision; ability to generate enthusiasm and motivate others around a shared vision
Significant experience communicating in multi-stakeholder environments
Experience in management of employees and external agencies and vendors
Ability to communicate in English and French an asset

If you have the qualifications and share our passion for our mission, we invite you to forward your resume, cover letter and salary expectations to  We offer comprehensive benefits including pension, dental and medical coverage.

This posting will remain open until a suitable candidate is found. 
Please include the exact job title, including location, in the subject line of your email.

We thank all applicants for their interest however, due to volume, we can only contact those selected for interviews. 

Candidates from diverse groups are encouraged to apply. We are committed to fostering an inclusive, barrier-free and accessible environment. If you have been contacted for an interview and require an accommodation due to disability to participate in the recruitment and selection process, please advise and we will work with you to meet your needs.

Learn more and get involved with Heart and Stroke at
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