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2019 Holiday Gift Wrapping Volunteer Gift Wrapper and Shift Leader

Location: RioCan Yonge-Eglinton Centre (2300 Yonge St) 
RBC Plaza (200 Bay St)

Locations and Shifts: 

RioCan Yonge-Eglinton Centre
2300 Yonge St, Toronto, ON M4P 1E4
Main Intersection: Yonge and Eglinton
(Eglinton subway station)
From Sat Dec 14 to Tues Dec 24
Monday to Friday, Dec 16-20:
Shift 1: 9:30 AM – 1:30 PM
Shift 2: 1:00 PM – 5:00 PM
Shift 3: 4:30 PM – 8:15 PM
Saturday, Dec 14, 21
Shift 1: 9:30 AM – 2:30 PM
Shift 2: 2 PM – 6:15 PM
Sunday, Dec 15, 22
Shift 1: 11:30 AM – 2:30 PM
Shift 2: 2:00 PM – 5:15 PM
Monday December 23
Shift 1: 8:30 AM – 1:30 PM
Shift 2: 1:00 PM – 5:15 PM
Tuesday December 24 (Christmas Eve)
Shift 1: 8:30 AM – 1:30 PM
Shift 2: 1:00 PM – 5:15 PM

RBC Plaza
200 Bay St, Toronto, ON M5J 2J2
Main Intersection: Bay and Wellington
(Union subway station)
From Mon Dec 9 to Fri Dec 23
Monday to Friday:
Shift 1: 9:30 AM – 2:30 PM
Shift 2: 2 PM – 6:15 PM
No weekend shifts.

We are committed to fostering an inclusive, barrier-free and accessible environment. If you have been contacted for an interview and require an accommodation due to disability to participate in the recruitment and selection process, please advise us and we will work with you to meet your needs.

Time Commitment: 3 or more shifts (approximately 15 hours total) between December 9-24 at either location


The Heart and Stroke Foundation, a volunteer-based health charity, leads in eliminating heart disease and stroke and reducing their impact through the advancement of research and its application, the promotion of healthy living, and advocacy.

Heart & Stroke volunteer teams will offer gift-wrapping by donation to the public at the following locations in Toronto in December 2019:

RioCan Yonge-Eglinton Centre (2300 Yonge St) 

RBC Plaza (200 Bay St)

In partnership with RioCan and Oxford Properties, donations received from the gift wrapping will help to support our mission of preventing disease, saving lives and promoting recovery. We are currently looking for enthusiastic volunteer gift wrappers and shift leaders to form our gift wrapping teams this December.

Some activities associated with this role include: 

Provide professional and efficient customer service.
Provide gift wrapping services according to protocols defined during training.
Arrive to shifts on time and ready to contribute.
Additionally, shift leaders will oversee the effective running of the team and be responsible for supporting revenue admin. 

Qualities you’ll need for this role:

Experience in gift wrapping.
Outstanding customer service skills.
Intermediate fluency in spoken English. Ability to communicate in other languages is an asset.
Ability to follow instructions and problem-solve with limited supervision.
Excellent organizational and communication skills; the ability to multitask.
Enjoy interaction with other team members.
Due to space limitations, should be physically able to stand continuously for at least four hours.
Additionally, shift leaders should have leadership skills. 

 **Please also note volunteers under the age of 18 will need signed permission from a parent/guardian.

Benefits and Competencies:

A volunteer confirmation letter upon request (please bring along your volunteer hours form)
Opportunity to gain customer service experiemce with a leading non-profit organization.
Opportunities to network with other passionate volunteers and staff members.
Evidence of your impact within the community.

Orientation and training:

Training on gift-wrapping service protocols is required and will be scheduled before Gift Wrapping start dates. Sessions are located at the Heart and Stroke Foundation office at 1300-2300 Yonge St. Please choose 2 dates:
Thursday 28 November 6:30-7:30pm (extra training for shift leaders until 8:30pm),
Wednesday 4 December 6:30-7:30pm (extra training for shift leaders until 8:30pm), OR
Saturday 7 December 10-11am (extra training for shift leaders until 12pm)

Next steps:

If you are interested in being involved with the Heart & Stroke Foundation through this volunteering, please apply by completing the following form by Dec 14, 2019.
For volunteering at RioCan Yonge-Eglinton Centre, please complete this form to indicate your availability:
Rio Can Application Form
For volunteering at RBC Plaza, please complete this form to indicate your availability:
RBC Plaza Application Form
If you have any questions, please email  with the heading Holiday Gift Wrapping 


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